When new applicants or candidates submitted their resume at the Career Portal (either via Job Application or Deposit Resume), the candidate resume information is captured into the respective Company's database.

Returning Applicants are then able to login to their accounts at the Career Portal for subsequent job applications and update their resumes. This minimises the data entry time taken to complete the resume and applicants / candidates can also view their Application History at some of the Career Portals.

To ensure that applicants and candidates can have continuous experience with the Career Portal, the Career Portal tracks candidates by Email Address and NRIC / Passport No. Therefore if the returning applicant has forgotten his / her registered email address, he / she can submit a request to our Helpdesk to retrieve his / her record.

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Yes, the system does capture your previous submitted data and saves into the database. Please rest assured that your data is not lost.

You may have used the WRONG Internet Browser or have cookies DISABLED in your Internet Settings, that causes this error.

Please ensure that you are using Internet Explorer 6.0 & above to login as a Returning Applicant and configure your Internet Explorer Settings (download this document for Internet Explorer Settings). You can download the latest Internet Explorer from Microsoft.

After that, please clear your Internet Cache (download this document for Clearing Internet Cache) before trying to login again.

** You need an Adobe Acrobat Reader to view the files above.

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There may be some mis-configurations with your Internet Settings, especially the setting for Active Scripting must be ENABLED.

Please ensure that you are using Internet Explorer 6.0 & above to login as a Returning Applicant and configure your Internet Explorer Settings (download this document for Internet Explorer Settings). You can download the latest Internet Explorer from Microsoft.

After that, please clear your Internet Cache (download this document for Clearing Internet Cache) before trying to login again.

** You need an Adobe Acrobat Reader to view the files above.

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Please click on the Forgot Password link on the Career Portal (usually situated below the Returning Applicant Login), and enter your Registered Email Address.

A new password will be generated and emailed to your Registered Email Address.

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Please submit a request to our Helpdesk to retrieve your Registered Email Address and reset your Password.

Following information are required from you:

• Full Name
• NRIC / Passport No.
• Date of Birth (dd-mmm-yyyy)
• Name of Company you are applying to
• Position you are applying for, including Job Reference No. (if any)

** Our Helpdesk will email you your Registered Email Address and reset Password.

Please also ensure that you are using Internet Explorer 6.0 & above and that your Internet Settings are configured properly (download this document for Internet Explorer Settings) before logging in as a Returning Applicant. You can download the latest Internet Explorer from Microsoft.

** You need an Adobe Acrobat Reader to view the files above.

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Please submit a request to our Helpdesk to retrieve your Registered Email Address and reset your Password.

Following information are required from you:

• Full Name
• NRIC / Passport No.
• Date of Birth (dd-mmm-yyyy)
• Name of Company you are applying to
• Position you are applying for, including Job Reference No. (if any)

** After our Helpdesk emails you the old Registered Email Address and reset Password, you need to log in as a Returning Applicant FIRST before updating your Email Address.

Please also ensure that you are using Internet Explorer 6.0 & above and that your Internet Settings are configured properly (download this document for Internet Explorer Settings) before logging in as a Returning Applicant. You can download the latest Internet Explorer from Microsoft.

** You need an Adobe Acrobat Reader to view the files above.

Back to FAQ Listing