Confirmation Page / Acknowledgement Page FAQ
1. How do I know if my application has been successfully submitted?
 

Upon successful submission, the acknowledgement page will be displayed, and at the same time you will also receive an acknowledgement email in your Inbox.

If you see a blank page displayed after submission, this is due to incorrect Cookies Settings. Please check your Inbox for the acknowledgement email and ensure that you are using Internet Explorer 6.0 & above with the Internet Settings configured properly. You can download the latest Internet Explorer from Microsoft.

Please download the document for the Internet Explorer Settings HERE.

** You need an Adobe Acrobat Reader to view the file(s) above.

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2. What should I do if I do not receive an acknowledgement email in my Inbox?
 

Please check if the acknowledgement email has accidentally been channelled to the Spam folder (** The name of this folder may vary between Email Providers).

Depending on your Email Provider's Spam Policy, all emails residing in Spam folder will be permanently deleted after a period of time.

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3. How can I ensure that subsequent emails will be sent to my Inbox?
 

In order to allow subsequent emails to be sent to your Inbox instead of Spam folder, mark the Acknowledgement Email as "Not Spam" and add the Sender to your Address Book.

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4. There is no confirmation / acknowledgement page displayed and I did not receive any acknowledgement email. What should I do?
 

Please ensure that you are using Internet Explorer 6.0 & above with the Internet Settings configured properly. You can download the latest Internet Explorer from Microsoft.

Please download the document for the Internet Explorer Settings HERE.

** You need an Adobe Acrobat Reader to view the file(s) above.

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5. I have checked and verified all Internet Explorer Settings to be correct, but I am still unable to submit my job application. What should I do?
 

Your Internet Cache needs to be cleared before proceeding to submit your job application.

Please download the document for the Clearing Internet Cache HERE.

** You need an Adobe Acrobat Reader to view the file(s) above.

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If none of the above questions apply to your current situation, please click HERE to submit a ticket to our Helpdesk for technical assistance.

** Please note that we do not handle any job applications or resumes on behalf of any company due to data proprietary rights.

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